1850 N College Ave, Fort Collins, CO 80524, USA

About Starbucks

4.4 / 5

from reviews

Is this your business?

    Shirley Diarte
    July 09, 2024

    I never take the time to write a complaint about someone but today is that day. I went through the drive thru at store 23170 on 7/8/24 and had such a negative experience. I ordered 2 drinks. I came to the window and asked if I could use 2 different apps to redeem stars. At first, the young man in training, said I think we can but asked a fellow employee to make sure. That’s where Lottie comes in and says with already an attitude, that we cannot. That’s fine, I asked to split the order to make it easier and Lottie proceeds to make a nasty face as it came off as an inconvenience to do so. This was all done in front of me and my boyfriend who are customers. When I asked the kid at the window to give me her name, she came to the window, I confronted her about her behavior and she proceeded to say that the young man is learning and it was a teaching moment. If expressing to do nasty faces in front of customers, is a teaching moment, she shouldn’t be as a face of Starbucks. She’s corrupting a trainee already with her negative demeanor. Lottie has reddish hair, wore it up in a beige or cream clip, and was wearing a black t shirt and khaki/Carhart orange pants.

    Jim Rogers
    June 30, 2024

    My coffee was not hot but it was near the end of the day. I wasn't concerned enough to ask them to remake it. Other than that, the service was great and the store was clean. Over all it was great.

    RKB kelly
    June 06, 2024

    Never been there so I won't say it's good or bad Google needs to track me better if they are tracking me

    Emma Holt
    October 07, 2020

    This Starbucks is my home away from home!! This location puts the other ones to shame. Truly, I can't express how wonderful the staff is, and how they often put a smile on my face on the toughest of days! Morgan and Emily are superstars and always go above and beyond to make sure I'm well taken care of. I feel like we would be friends outside of Starbucks because that is how genuine they are. I usually get a Venti Iced Chai with a shot or a Venti Caramel Macchiato with cold foam. Whatever I get, its always made right and in a timely manner. I usually go in to work on stuff on my laptop, but when I need to hit the drive through for a quick coffee they always have my back. 5 mins tops to get through the drive through. The only other drive thru location in town (College and Stover) is a drive-thru nightmare and a minimum of 15-20 minutes to get through the line, especially since COVID. I would gladly drive to this location if I lived elsewhere, but it happens to be in my neighborhood which is even better. So glad I discovered this location and has been a regular spot for me. I feel they're doing the best job they could possibly be doing with COVID safety precautions. From the bottom of my heart, thanks for all you do

    Isacc Roque
    February 18, 2024

    Definitely NOT the best location or service for this company. Drinks are good 90% of the time which kinda makes up for the lack.


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