Papa Murphy’s | Take ‘N’ Bake Pizza

1031 S Taft Hill Rd, Fort Collins, CO 80521, USA

About Papa Murphy’s | Take ‘N’ Bake Pizza

4.2 / 5

from reviews

Is this your business?

    Frank Ghalligar
    November 11, 2021

    Went in to get a family size chicken bacon artichoke for my Friday night online poker game. and I had made it online maybe an hour before my scheduled pick up time, so I was a little irritated when it wasn’t already made. There was nobody up front and I luckily caught the manager on her way in, I had asked her where my pizza was and she had told me to wait “just one minute” so I complied. As I sat back down on the bench two people came up front and grabbed receipts to start making pizzas. Maybe 20-25 minutes after she had said “just one minute” she finally comes out from the back, and seems to completely disregard the fact that a customer had been waiting for half an hour on her accord. I ask when my pizzas gonna be ready and she says “oh yeah, I’m so sorry.” Asks me what it was, proceeds to ask if I’ve paid. And doesn’t apologize for the half hour wait. Good pizza but not worth missing my online poker game.

    Colin Leslie
    April 30, 2016

    It is always unfortunate when people have bad experiences. That being said, I have in fact never had a bad experience myself at this location, either with employees directly or with my order. We have ordered from here at least a few dozen times since they opened this location and the pizza was always how we ordered and the employees were friendly enough. It's nice when you get an exceptional employee who bends over backwards for you, but sometime customers can take "the customer is always right" expectation a little too much for granted. I have ordered close to closing and never had an issue myself, but maybe I've just been lucky. At any rate, my experiences have been at least as good as what I expect/need from a take-and-bake pizza joint. Thanks for having a convenient location and... well... I feel like a pizza now.

    Samantha Emmer
    February 10, 2021

    I made an online pizza order at 2:00 pm for a pick-up time at 5:30 pm same day. I arrived at the store at 5:20 and did not see any pizzas ready at the pick-up rack so I continued to wait about 30 min with still no order. I then checked in at the register and they said my pizza would be coming up shortly. I witnessed numerous orders placed after me being completed. I did not receive my order until 6:30. I wait for over an hour before finally receiving my pizza. I understand that Tuesday nights are busy for Papa Murpheys, but it was clear that the ticket orders were completely mixed up as I could hear the employees making the pizzas saying they were unsure of the ticket orders and whether or not the pizzas they were currently making were for anyone who had been waiting the past hour. I felt very badly for the gentleman who placed his online order at 10am and didn’t receive his order until after me even. Seemed very unorganized.

    Victoria Fanning
    December 17, 2015

    I had went to the store the other evening and supposedly the store was closing early (7:30pm) due to the weather when their sign says they close at 8. I waited a long time outside of the door until someone came to the door to tell me why their doors were locked at 7:30 even though their sign said they close at 8. The man at the register just kept staring very rudely and made no attempt to come to the door. I came back the next night and I was not greeted when I came into the store. The cashier was very uninviting and apathetic. I was waiting about 20 minutes for them to prepare my pizza. Another man behind the counter messed up the pizza and the rude cashier just told him to pick the incorrect toppings off and I came home and there were still several of those toppings on my pizza that weren't supposed to be on there. I don't understand how my pizza got so behind when I was one of the first people that walked in at the time. I just don't understand how you don't acknowledge your customers and how unenthusiastic one can be at their job. I almost don't want to give them my service anymore. This is the worst experience I have ever had with Papa Murphy's.

    Christy LeBlanc
    August 31, 2015

    Ordered a "family" size pizza. After waiting patiently for ten minutes with no one ahead of me and one person behind, the girl announced my "large" pizza was ready. I told her I ordered a "family" size and that's what I wanted. She said nothing, just started to make another. I asked what she charged me for, a large or a family, she said large. After no apologies, no nothing, the guy behind the counter said he needed to collect an additional $2.05. Couldn't believe they were charging me the difference for their mistake. I removed my tip from the tip jar. The replacement pizza was sloppily made. We've never had any problems at this particular store before, other than taking their sweet time making pizzas. We'll go out of our way to go back to the Harmony & JFK store where the service and the pizza are always FANTASTIC!

    Papa Murphy’s | Take ‘N’ Bake Pizza

    Our Address

    1031 S Taft Hill Rd, Fort Collins, CO 80521, USA

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